Warranty recovery for franchised dealers
The warranty money is already on your books. It's just written off.
Recoup reads every denied and short-paid warranty claim, tells you exactly which ones are recoverable, and gives your administrator the evidence-backed wording and the step-by-step plan to get the money back. Contingency is charged only on dollars you record as recovered.
- 10–30%
- of warranty revenue lost to denials, short pays, and missing documentation
- 4–6%
- of claims come back denied or reduced — most are never appealed
- 15–22%
- contingency, charged only on dollars you record as recovered. The monthly fee covers the workspace.
Four steps, no integration
Your DMS is your data. We never ask for a login, a feed, or a contract with CDK or Reynolds.
- 01
Export 90 days of claims
Run a report in CDK, Reynolds, or Tekion and send the file. No integration, no IT project.
- 02
We classify every line
Op-code, labour-time, pre-authorisation, and documentation rules run against your brand's own policy table.
- 03
You see the number
Recoverable dollars by reason, plus the exact evidence each appeal needs — before anyone spends time on it.
- 04
Your team files, Recoup tracks it
Each claim carries a step-by-step recovery plan, then moves through filed, won or lost. Recovered dollars are recorded to the cent.
Pricing
A monthly fee for the workspace, plus contingency only on dollars you record as recovered. Nothing is charged on claims that stay denied.
Starter
$299 /mo + 22%
1 rooftop, unlimited imports, contingency on recovered dollars.
Growth
$799 /mo + 20%
Up to 5 rooftops, prevention checks, priority appeal filing support.
Scale
$1,499 /mo + 18%
Unlimited rooftops, multi-brand rule sets, API access.
Questions dealers ask first
- Does Recoup file the appeal for me?
- No. Recoup tells you which claims are recoverable, gives you the wording and a step-by-step plan naming who must supply each piece of evidence, and records the outcome. Your warranty administrator submits in the manufacturer portal — that is the step we will not take without a human approving it.
- Do I need to integrate with my DMS?
- No. You export a CSV from CDK, Reynolds or Tekion. Header aliases for those systems are detected automatically, so there is no IT project and no data feed.
- How do you know a claim is recoverable?
- Eleven deterministic rules check documentation, op-code validity against your brand's labour table, labour time, pre-authorisation, parts return and submission timing. Every finding names the rule and the money at risk, so you can disagree with it.
- What happens to my data?
- Claim data stays in your own workspace. Documents are not sent to a third party, and the appeal wording is generated with your own claim facts, never with your customer data.